RETURN POLICY

We want you to be happy!

If you’re not satisfied, you can return radios and accessories within 30 days of the purchase date.

Item must include all original packaging, accessories, and materials.

No restocking fees.

Refunds go to the original payment method after inspection.

Original shipping charges are non-refundable; you’re responsible for return shipping unless we made an error.

SIM Cards

Cellular SIMs are single-use once activated.

No refunds on SIM cards once shipped.

If a SIM is deactivated, it cannot be reused, reissued, or refunded.

How to Start a Return

Email admin@viperlinkusa.com with your order number, the item you’re returning, and the reason. We’ll reply with simple instructions and an RMA if needed.

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